Privacy Policy

Information that can identify you, such as name, email address, postal address, telephone number, date of birth, payment information, and government-issued identification.

Health information created or received by a healthcare provider, health plan, or healthcare clearinghouse that relates to your past, present, or future physical or mental health or condition, healthcare provision, or payment for healthcare services.

Information about your interaction with our Services, including browser type, IP address, pages visited, time spent on pages, links clicked, and conversion information.

We may use and disclose your health information to provide, coordinate, or manage your healthcare and related services. This includes sharing information with your physicians, specialists, pharmacies, and other healthcare providers involved in your care.

We may use and disclose your information to bill and receive payment for services provided. This may include disclosures to health insurers or other entities responsible for billing and collection.

We may use and disclose your information for operational activities such as quality assessment, performance evaluation, training, and business management.

• Appointment reminders and follow-up communications
• Health-related benefits and services
• Research (with proper authorization)
• Legal requirements and public health activities
• To prevent a serious threat to health or safety
• For specialized government functions
• Workers' compensation cases
• Business associates who perform functions on our behalf

You have the right to inspect and obtain a copy of your healthcare records maintained by us, with limited exceptions. You must submit a written request to our Privacy Officer. We may charge a reasonable, cost-based fee for copies.

If you believe information in your records is incorrect or incomplete, you have the right to request that we amend the records. Your request must be in writing and include a reason supporting the amendment.

You have the right to request a list of certain disclosures we have made of your health information during the six years prior to your request.

You have the right to request restrictions on certain uses and disclosures of your health information. We are not required to agree to all restriction requests but must comply with requests to restrict disclosure to a health plan for payment or healthcare operations purposes when you have paid in full out-of-pocket for the item or service.

You have the right to request that we communicate with you about medical matters in a certain way or at a certain location (e.g., only by mail or at a specific address).

You have the right to receive a paper copy of this Notice of Privacy Practices upon request.

You have the right to be notified if your unsecured protected health information has been accessed, acquired, used, or disclosed in a manner not permitted under HIPAA that compromises the security or privacy of your PHI.

If you believe your privacy rights have been violated, you may file a complaint with our Privacy Officer or with the U.S. Department of Health and Human Services Office for Civil Rights. You will not be penalized or retaliated against for filing a complaint.

To exercise any of the rights described above, please submit your request through the contact form on our website. Our Privacy Officer will review and respond to your request.

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have additional rights, including:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising these rights
• Right to correct inaccurate personal information
• Right to limit use and disclosure of sensitive personal information

Residents of Virginia, Colorado, Connecticut, and Utah may have similar rights under their respective state privacy laws. Please contact our Privacy Officer for specific details.